In these Terms of Use, any use of the words "you", "yours" or similar expressions shall mean any user of this website and the app whatsoever. Terms such as "we", "us, "our" or similar expressions shall mean the Ugatrade Shopping Center.

This website, https://ugatrade.com (the “Website”), and the ugatrade mobile application (the “App”) are operated by the Ugatrade Shopping Center Limited, a company registered in Soroti under company number 02719699 with registered office at The Arapai, Opposite Soroti University Main Gate, Along Soroti-moroto Road, Soroti Municipality.

Terms and conditions are:

1. All orders should be from 8:30am - 5:00pm for easy delivery.

2. Our Delivery Team stop working at 5:45pm unless there is mechanical problem on their way to deliver.

3. State your details clearly for easy location and to easy the work of Delivery Team

4. No delivery is to be done in any hidden place or Location as the delivery team will be guided on their work

5. Check the product delivered carefully and if electronics appliances,Equipment before delivery person leaves your Location

6.Our customers are given a guarantee of two weeks for any inconvinieces that may arise on what was delivered to him or her for either replacement or repair. Our team will check the product to a certain the fault or problem realized whether its true or you are the one who damaged or caused it.

If you have any comments or questions about the Website or the App please contact us on 0785776416 or 0753926367.