Privacy Policy
How we protect and use your information
1. Introduction
Ugatrade Shopping Center Limited ("we", "us", or "our") operates the Ugatrade peer-to-peer marketplace platform. This Privacy Policy explains how we handle your personal information when you use:
2. Information We Collect
Personal Information
- Contact details
- Account credentials
- Location data
- Transaction history
Automatic Collection
- Device information
- Usage analytics
- Cookies & tracking
3. How We Use Information
Facilitate Transactions
Connect buyers and sellers securely
Delivery Services
Enable contact for successful deliveries
Security & Fraud Prevention
Protect our platform and users
Service Improvement
Enhance user experience
4. Data Sharing
| With Whom | What We Share | Purpose |
|---|---|---|
| Delivery Personnel | Contact & Location | Complete deliveries |
| Transaction Parties | Basic contact info | Enable P2P communication |
| Legal Authorities | When required | Compliance with laws |
5. Data Security
Encryption
Data in transit and at rest
Access Control
Strict permission levels
Regular Audits
Continuous security checks
6. Delivery Procedures
Contact Protocol
Our delivery team will call your provided number to arrange meeting
Location Safety
- Meet in public, visible areas
- Daylight hours recommended
- Bring identification
Completion Steps
- Inspect items before signing
- Verify cash amount
- Keep transaction records
7. Your Rights
Access
Correct
Delete
Opt-out
To exercise these rights, please contact us using the information below.
8. Policy Updates
Notification of Changes
We will notify users of significant changes through:
- In-app notifications
- Website banners
- Email alerts (where available)
Continued use after changes constitutes acceptance.
Contact Our Privacy Team
Call Us
Email Us
Visit Us
The Arapai, Opposite Soroti University
Along Soroti-Moroto Road